Automated Visitor Reception
The automated visitor reception system is recognized as a key tool in enhancing the effectiveness and efficiency of offices and organizations. Utilizing advanced technologies, these systems streamline the process of handling requests and visits, significantly reducing response times. The use of these systems enables electronic tracking of various stages of a request and helps increase transparency in processes.
In addition, reducing human errors and improving access to necessary information for timely decision-making are other benefits of these systems. The automated reception system can enhance the visitor experience and increase overall satisfaction with the provided services. Ultimately, by streamlining processes and boosting efficiency, these systems can lead to improved service quality and better overall performance for organizations.
need to use
With the advancement of technology and the widespread familiarity with computer use, coupled with the need to reduce costs in organizations and companies, Payam Gostar Engineering Company has decided to develop and provide a mechanized visitor reception system. This system is designed to optimize administrative processes, reduce response times, and increase efficiency in service delivery. Utilizing cutting-edge technologies, Payam Gostar aims to meet its customers’ needs in the best possible way with this mechanized system and make a significant contribution to improving the performance of organizations and companies.
Application of Automated Visitor Reception System
The automated visitor reception system, based on a kiosk and touch screen, is implemented using the Dajban visitor software. This system assists visitors through several stages to complete their reception process and then obtain their appointment slip or access card from the kiosk.
This system, in addition to manual and automatic photo capture (facial recognition and identification of visitors in subsequent visits), can print appointment slips using a thermal or laser printer and provide them to the visitor. Additionally, it delivers access cards to visitors using a dispenser. These features not only simplify and accelerate the reception process but also enhance accuracy and efficiency, providing a better experience for visitors.
Automated Admission Procedure (Dejban WK2 Model):
First, the visitor stands in front of the kiosk and, after reading the instructions provided on the stand next to the kiosk, proceeds to select the department and the name of the person they wish to meet. Then, an automatic facial photograph is taken, followed by scanning their identification card and entering their first and last name. Finally, they receive a visitor pass or access card.
Finally, the visitor approaches the security guard to enter the meeting area. If the kiosk has internet access, it is also possible to send a text message to the person being visited to confirm the visitor’s arrival. This process facilitates and speeds up the admission procedure and improves the overall experience for visitors.